Privacy Policy

HomeLoanRates.com.au (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Information you submit through forms or enquiries

• General location information (such as state or postcode)

• Website usage data (such as pages visited and interactions)

We do not collect sensitive information unless required by law or with your explicit consent.

We use your personal information to:

• Respond to enquiries and requests

• Provide information about home loan rates and related content

• Improve our website, services, and user experience

• Communicate with you where you have requested contact

• Comply with legal and regulatory obligations

We do not sell your personal information.

We may disclose your personal information to:

• Service providers who assist with website hosting, analytics, or communications

• Professional advisers such as legal or compliance consultants

• Regulators or authorities where required by law

If we share information with third parties, we take reasonable steps to ensure it is handled securely and in accordance with Australian privacy laws.

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing any personal information.

We use cookies and similar technologies to:

• Understand how users interact with our website

• Improve performance and usability

• Measure traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely and only accessed by authorised personnel or service providers.

We may use service providers or technology platforms that store data outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy laws.

If you believe we have breached your privacy rights, you may contact us with details of your complaint. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time. Any changes will take effect once published on this website.

For questions, access requests, or privacy concerns, contact us at:

Email: contact@homeloanrates.com.au

Website: HomeLoanRates.com.au